The ACT Team provides intensive case management for individuals with a history of mental health disease, addiction challenges and chronic lack of stable housing. ACT Teams are comprised of members from organizations including VicPD, Island Health, Ministry of Housing and Social Development, and Community Corrections.
Job Description:
- Working primarily in plain clothes, 10-hour dayshifts, reporting directly to the Outreach NCO and to the ACT team leader/designate when required
- Function as the law enforcement specialist within the multi-disciplinary outreach teams to provide assertive case management
- Assist other ACT members to complete their duties including assistance with assessments which may require direct police intervention
- Act as a liaison to the Victoria Integrated Court and provide information regarding the supervision and activities of the ACT team clients
- Liaise with client housing sites to support ACT clients Liaise with other outreach teams and ACT clients in the community
- Provide information and training to police members, community groups and outside agencies as required
- Work with the ACT Community Corrections Officer to investigate and submit charges where appropriate
- Collaborate with ACT team to build care plans while taking risk management into consideration
- Prepare reports, including history of violence for potential new clients and gather statistics regarding ACT activities
Preferred Qualifications:
- Excellent interpersonal skills with a high level of maturity and problem solving ability
- Ability to effectively interact with marginalized people and groups, including those entrenched in the street community
- Ability to achieve results with minimal supervision
- Demonstrated knowledge of community resources, local homelessness issues, addiction and substance use issues, mental health treatment options, medication regimes and psychology are an asset
- Work effectively with community partners and care providers who may have diverse perspectives, priorities, and objectives that do not always align with traditional law enforcement approaches
- Present effective risk management strategies to community partners, balancing the dual priorities of community-wide safety and the safe integration of ACT clients
Career Path and Tenure Guidelines (2026).pdf apply to this posting.
This posting is anticipated to fill one (1) position in late January 2027.
How to Apply
Please upload the following documents:
- One page cover letter
- "Application for Position or Supplemental Duty" form signed by by current supervisor and manager
Link here: Application for Position or Supplemental Duty
- Two (2) pages of supporting materials which demonstrate your suitability for the position, including how you meet the basic and/or preferred qualifications
- Interviews to take place November 15-21, 2026
- Applicants can anticipate a thirty (30) minute interview consisting of three (3) to four (4) behavioral/situational questions
Applications must be submitted before Thursday, November 12, 2026 at 0800 hours